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Accessibility

VIERNULVIER wants to be as accessible as possible. We are not just talking about the building, but equally about communication, the artistic programme, audience interaction etc. Or as British artist Jessica Thom powerfully sums it up "a space where everyone can be themselves." 

Tip! Read this visueel verhaal and prepare your visit to De Vooruit

Accessibility of De Vooruit building

The building is constantly being tinkered with to make it as accessible as possible for people with reduced mobility. With elevators, ramps, automatic doors and removable theater seats, we come a long way. We supplement that with assistance from a VIERNULVIER staff member at performances and events. This is why it is important that you give a call to the ticket office when reserving your tickets.

Entrance hall & ticket desk

During the renovations, the Reception & Ticket Desk has a new entrance at the front of the building, right next to Music Mania. For wheelchair users and those with mobility issues, we provide an alternative entrance. Please ring the intercom at the ticket desk, and we will assist you!

Halls 

Each hall is accessible to persons with wheelchairs, accompanied by a VIERNULVIER staff member. Through our elevators, we can get everyone where they need to be. If we are aware of your disability, we can also hold an appropriate seat for you. There is also a toilet near each hall that is adapted for people in wheelchairs. 

VIERNULVIER Café & Terrace

If you are using a wheelchair, you can enter the café through the regular entrance on the street side. The café's restrooms are wheelchair accessible and can be reached via the terrace. Please follow the signage. You can access the terrace through the café.

Accessibility tour

During the renovations (until December 2025), unfortunately, the tours are not accessible to visitors in wheelchairs or with limited mobility.

For specific questions regarding the accessibility of the Vooruit, please send an email to tine@viernulvier.gent.

Booking accessible tickets

Accessible tickets can be booked through our box office.

  • When making your reservation, please indicate if you have a disability, or if you use a regular or electric wheelchair.
  • Also indicate if you want to sit in your wheelchair during the performance. This way we can provide the ideal customized accompaniment.
  • Before the start and after a performance, a VIERNULVIER staff member will escort you to your seat.
  • For a performance at the Concert Hall, head straight to the Concert Hall entrance (via Parijsberg). There, you can call a (signalised) phone number and a staff member will come and get you.

Box office

Tuesday to friday | 12:00 - 18:00
T - 09 267 28 28
E - info@viernulvier.gent

European Disability Card

Do you have the European Disability Card (EDC)? Then your companion can attend the performance for free.

Please note: this applies to our own programmation and to most rental activities.

Relaxed Performances

A number of performances explicitly state 'relaxed performance'. With a relaxed performance we extend a warm welcome to everyone at VIERNULVIER, especially those who find it difficult to fit in with standard theater conventions: people with learning or movement disorders, autism, neurological conditions, people with Tourette's,...

  • During a relaxed performance, we do not completely extinguish the hall light.
  • Spectators are allowed to make sounds and movements during the performance.
  • Those who want can react to the performance in a spontaneous way.
  • Going to the toilet during the performance? You can leave the hall without any problem.
  • And if you don't make it to the theater in time, you can always enter the theater - latecomers are welcome.

View 'relaxed' agenda

Sound support, audiodescription & introductory feel tour

We offer sound support for visitors with hearing impairments at every performance in the Theatre Hall, as well as sound amplification at concerts in our Concert Hall. Sennheiser's Mobile Connect system allows you to amplify the performance audio yourself via your smartphone or hearing aid by scanning a QR code. 

VIERNULVIER provides audio description and/or an introductory feel tour whenever and wherever possible. Audio description is a technique whereby a performance becomes accessible to persons with visual impairments. Headphones provide additional information about what is happening on stage, and what does not come across clearly from dialogues. Before the performance we provide a short introduction and the actors introduce themselves. That way you immediately know which voice belongs to which character.

If it makes sense for the experience of a performance and is feasible for the company, VIERNULVIER organizes a feeling tour on stage itself. You can touch the set and props at that time. That way you know what the audio description refers to during the performance.

AD agenda

Finding the right hall
The Café is on the ground floor, right next to the entrance hall. You can walk in and out through the Sint-Pietersnieuwstraat. From the Café you can go to the Terrace, which you can also reach via the stairs in the Sint-Pietersnieuwstraat - right next to the bicycle shed.
The Concert Hall is located at the back of The Vooruit, on the Scheldt River. You can walk along the water to the Concert Hall. From the entrance hall and Ticket Desk, turn right around the corner from Sint-Pietersnieuwstraat into Lammerstraat. Halfway down Lammerstraat, walk down the alley Parisberg to the entrance.
The Theater Hall is the room with red velvet chairs and the "Art ennobles" inscription above the stage. You reach the Theater Hall through the entrance hall on St. Peter's New Street. You walk in and continue straight ahead to the end of the corridor. On the right, you will see the entrance to the Theatre Hall. During the renovations you can only enter the Theatre Hall through the main entrance of the VIERNULVIER café.
The Ballroom is located at the front of De Vooruit. Walk into the entrance hall, immediately turn right and go up the stairs there. On the second floor, walk through the Winter Garden to the Ballroom.
The Domzaal is the highest room in De Vooruit, right under the roof and at the front of the building. If you enter Vooruit through the entrance hall in Sint-Pietersnieuwstraat, turn immediately right and walk up the stairs to the very top - the third floor. There, take the first door on the right. At the end of the corridor, take the stairs to the very top. There you will find the Cathedral Hall.
The Minard is a theater located a little further down Walpoortstraat, next to Café Marimain. Coming out of the Vooruit entrance hall, turn right and walk straight ahead. After a hundred meters, you'll come across the theater on your right.
Quiet (sitting) space

A quiet place to wait until the performance begins.
The quiet room is a quiet space where you can step away from the flow of activities and have the opportunity to relax. It serves as a point of calm and recharge before the performance starts, for anyone who needs it.

This quiet room is (currently) only open one hour before the start of performances in the Theater Hall.

This quiet room was created in collaboration with BlinkOut vzw. Together, we raise awareness about the impact that silence, calm, and personal rhythm have on our well-being.